Privacy Policy
Introduction
At our real estate platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services to find your dream home. By using our website and services, you consent to the practices described in this policy.
Information We Collect
When you voluntarily send us electronic mail / fill-up the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.
How We Use Your Information
We use the information we collect for the following purposes:
- To help you find properties that match your preferences and budget
- To connect you with qualified real estate agents and property sellers
- To provide personalized property recommendations and market insights
- To send you property alerts, market updates, and promotional offers
- To communicate with you via email, SMS, phone calls, and WhatsApp
- To improve our services and enhance your user experience
- To comply with legal requirements and industry regulations
How We Contact You
Our agents and representatives may contact you through various communication channels to provide you with the best service:
- Email: For property listings, market updates, and important notifications
- SMS: For quick property alerts and appointment reminders
- Phone calls: For personalized consultation and property discussions
- WhatsApp: For convenient messaging and sharing property details
- Direct mail: For exclusive property brochures and market reports (when applicable)
Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
- With licensed real estate agents and brokers to facilitate property transactions
- With property developers and sellers when you express interest in their properties
- With financial institutions and mortgage brokers when you request financing assistance
- With legal professionals and notaries during property transactions
- When required by law or to comply with legal proceedings
- To protect our rights, property, and safety, or that of our users
Marketing and Promotional Communications
We may use your contact information to send you promotional content about:
- New property listings that match your criteria
- Special offers and exclusive property deals
- Market trends and real estate investment opportunities
- Home buying tips and financing options
- Company news and service updates
- Invitations to property viewings and open houses You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct or update inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing of your personal information
- Restriction: Request limitation of how we use your information
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. These technologies help us:
- Remember your preferences and search criteria
- Provide personalized content and recommendations
- Analyze website usage and improve our services
- Display relevant advertisements and property listings
- Ensure website security and prevent fraud You can control cookie settings through your browser preferences
Third-Party Services
We may use third-party services to enhance our platform functionality, including payment processors, mapping services, and analytics tools. These providers have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.